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To add a testimonial of your own, submit it on the Customer Survey page.
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"i have a sweet ninja 250 and your guys in the service department were so helpful in answering my questions about my bike. i was hoping to add another gear to my transmission but was told impossible so now i have a bigger chainring on the back and a smaller up front, the hing wants to wheelie all the time-WHAT A MONSTER!!!! Thanks for everything guys"
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By: erik sf, CA
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"I've not yet purchased anything. I'm a new rider, waiting only for the check from selling my car to come in,and I'll be in to by my first motorcycle. You guys come VERY highly recommended and I'm eager to check out the store!
Doesn't really work for a survey being that I hadn't been in. But your reputation has already made me a customer!"
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By: Jae San Francisco, CA
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"I had my 2003 V-Star 1000 classic given the 15K mi maintenance service done. I had bought the bike used at 4K miles in July 09. After the service, the bike ran BETTER than when I had acquired it damn-near 11K mi ago. Prior to service, whenever I had hit between 68 and 73MPH the bike vibrated noticeably. After the service was done...thing just zoooooomed to 75MPH w/o the slightest difference in vibration. WAAAAAAY better. The bike has never perfor5med smoother or faster.
Of course, this means i really gotta watch the speedo cuz now i can't tell when i've hit 68MPH cuz there's no vibration.
So if...no, no...WHEN i get ticketed...i can thank your service techs!
later...
and thank u very much!
dennis
burlingame calif
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By: dennis burlingame, CA
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"Pretty nice dealership with some awesome people who actually rides."
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By: Wei-Siong, Hilary San Francisco, CA
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"absolutely WOW is all I can say about everyone here. Bought my first bike a year ago now im upgrading to a bigger bike, love everyone at the dealership they hooked me up proper. I tell my friends about them all the time hope my friends buy their bikes here too."
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By: joseph Pacifica, CA
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"They worked with us on purchasing 2 Ninja 250R's. They hooked us up with a good deal. We will for sure be coming back here when we upgrade to the Ninja 500R :-)"
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By: John SAN FRACISCO, CA
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"Can't say enough about Mission M/C. Having gotten used to some pretty top quality dealers via 14 years of BMW ownership, I was a little apprehensive starting a relationship with Mission.
I purchased my 08 FJR here, and the experience could not have been better. Since it was late in the season and all their FJR allotment was gone, they located one outside of the Bay Area and got it to me quickly, with a great price.
The Parts & Accessories guys go out of their way. I used to buy such stuff on-line, but now I check first with Mission. Often they can get close to those prices on the Discount Saturday.
The service from Gail, the resident FJR guru is great. Prior to a 4K mile Canada trip, he warned me to watch out for weird wear patterns on the front OEM tire. He was right. And I ordered my preferred replacement brand, which Mission doesn't normally stock, to be waiting for me on my return.
I'm going to be a longtime customer."
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By: Chris San Francisco, CA
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"My experience in buying a Kawasaki Ninja from Mission Motorcycles was the most pleasant and least stressful vehicle purchasing experience that I have ever had. The professionalism of Ray, John and Teresa was absolutely first rate - no pressure - all questions and concerns were addressed professionally & promptly. Furthermore, I was allowed to talk directly to mechanics Richard and Gail who answered in detail my specific questions regarding service requirements and technical specifications. Overall, I would rate buying my bike from Mission Motorcycles as the most pleasant & most hassle-free major purchase that I have ever made!
I would have no hesitation in recommneding Mission Motorcycles as the best dealership from which to buy a motorcycle, and to get the best advice in equipment & accessories."
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By: des pacifica, CA
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"My experience in buying a Kawasaki Ninja from Mission Motorcycles was the most pleasant and least stressful vehicle purchasing experience that I have ever had. The professionalism of Ray, John and Teresa was absolutely first rate - no pressure - all questions and concerns were addressed professionally & promptly. Furthermore, I was allowed to talk directly to mechanics Richard and Gail who answered in detail my specific questions regarding service requirements and technical specifications. Overall, I would rate buying my bike from Mission Motorcycles as the most pleasant & most hassle-free major purchase that I have ever made!
I would have no hesitation in recommneding Mission Motorcycles as the best dealership from which to buy a motorcycle, and to get the best advice in equipment & accessories."
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By: des pacifica, CA
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""Your parts department was the ONLY one in the entire Bay Area (I called about 12) who: 1) answered the phone, 2) Understood what a "motorcycle" is, 3) Could help me understand the part I needed, 4) Could order the parts and get it to me in less than 2 weeks."... "
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By: Anonymous San Jose, CA
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"Have purchased three new bikes from Mission MC. Two R6's and a WR450.
I think the staff is excellant. The thing that I enjoy about Mission MC is that they really do know you. When I go into the shop I am usually greeted with "Hows the wrist?" Or how are the two little angels" (my daughters) or "still got your Supermoto?" I dont get the same feeling when going into other local dealerships. Yes, Mission is a smaller dealership. I actually feel comfortable going into Mission. And it is nice to see the same faces rather then new staff all of the time.
This type of service can only be given if the staff has been around long enough to know their customer base. And if the staff really does care, listens and pays attention to their customers. Is it noticable? You're damn right it is.
I hope to buy my next bike an XR650L from Mission. But in the meantime, I will be popping in from time to time with my two girls (that practically grew up in that shop) to buy oil, parts and to get my fix of free local biker newspapers.
Thanks Mission. See you soon!
Miguel"
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By: Cafe Racer / BARF San Francisco, CA
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"good people!!!keep up the gooddd!!! work guys"
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By: Armando Daly City, CA
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"Great service and a great dealership.
The only place I would purchase or service my motorcycle"
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By: Andrew South San Francisco, CA
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"you guys are awesome thank you"
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By: B Half moon bay, CA
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"I would like to take the opportunity to express my sincere appreciation to the staff of Mission Motorcycles. In my recent dealing with your organization, I was given a level of service that I have yet to find at any other dealership, whether it involves motorcycles or cars. This was a repeat business on my part (the first being in 2004), and the overall experience of this latest deal I secured for that motorcycle, plus my recent ones of late, were the major deciding factors in why I decided once again to go with Mission Motorcycles.
While this letter is aimed at your entire work staff, I would like to specifically thank the following persons:
Phil - In the two weeks of securing a purchase, not once did I encounter the typically high-pressure tactics that so often turn off a buyer. His easy-going nature is to be commended, as is his dedication to the task of making sure customer satisfaction is the number one priority. Phil goes the extra mile to ensure that the customer is absolutely comfortable with the deal before it is sealed. Lastly, he also possesses a genuine concern for a rider’s safety, and takes this into consideration when fielding a customer’s interest in a particular bike.
Jonn - Jonn provided a wealth of information on all the bikes that were under consideration, identifying all the advantages, disadvantages, and individual quirks of each model I inquired about. In each Q&A session he possessed an answer, which greatly helped in the research phase of my purchase. His staggering expertise warrants further recognition considering that he is brand new to your organization’s sales staff.
Teresa - In addition to helping locate the EXACT bike I was looking for (model & color) and for taking the time to field my occasional question, Teresa was very crucial to the process of nailing down which bike I ultimately chose, pointing out the pros and cons of street and cruiser class motorcycles, assessing my own experience with lightweight cruisers and how she felt that would factor in with a transition to the former or moving up in the latter.
In no way would I hesitate to revisit Mission Motorcycles for a future purchase, and I certainly wouldn’t have any qualms about referring anyone to Mission Motorcycles. Your dealership is outstanding in every respect and deserves the highest praise.
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By: A San Mateo, CA
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"I would like to thank the service department at Mission for a job well-done on Saturday, August 4, 2007.
I purchased a new ST1300 from Huntington Honda on July 28, after owning Goldwings since 1981. I promptly went on a business/pleasure trip. I realized that I needed a 600-mile "first service" after 900 miles and called Andrew at Mission on Saturday morning, as I was passing through toward Ukiah. Andrew was helpful and told me to come in. He could have said "we are very busy on Saturday, get lost" -- but he didn’t. He could have said "service the bike where you bought it" -- but he didn’t. I found Mission in the fog at 10:00 a.m. and the place was packed. Andrew and Scott were helpful and said it should take about 1.5 hours. I must admit that I was a little concerned about the quality of the work, since so many trashed bikes were blocking the service entrance.
The service was excellent and beyond what I normally expect from Honda dealers. Andrew and Scott recommended changing the rear drive oil, in addition to the normal 600-mile service. They showed me the dirty oil in the drive and the clean oil difference.
I have put over 1400 miles on the ST1300 since the service and it is running well. In fact, it is the best Honda that I have owned since I bought a Honda 550-4 in 1973.
I will strongly recommend Mission Motorcycles to all my GWRRA friends.
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By: J Buena Park, CA
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"I was very happy with the customer service, how effortless the whole buying process went. The staff is pleasant and very knowledgable in all depts. In the sea of Uber big warehouse guys it's nice to know there are dealers who's first priority is RIDING!!! These folks are true enthusiasts. One point of mention, These folks really wanted to get me what i needed, not what will be a higher profit for them! If you are a new rider this is the place to go they will surley put you on the right set up. Not try to sell you a bike and gear you may not be ready for.In the world of motorcycles that is priceless."
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By: Anonymous san francisco, CA
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"The most professional dealer I have ever come across. Excellent service and fast parts!!!"
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By: Brian Half Moon Bay, CA
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| 6232 Mission St
Daly City, CA
94014
Open:
Tues - Fri
9am - 6pm
Sat
9am - 5pm
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